Refund policy
Return & Refund Policy
Effective Date: July 11, 2026
Welcome to ZLIFORNIA. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
• Products can be returned within 3 days from the date of delivery.
• Any return request made after 3 days will not be accepted.
• The product must be unused, unwashed, unworn, and in its original condition with all original tags, labels, and packaging intact.
• A valid order confirmation or proof of purchase is required for all returns.
2. Non-Returnable Items
The following items are not eligible for return:
• Products returned after 3 days of delivery.
• Used, washed, worn, damaged, or altered products.
• Products without original tags or original packaging.
• Items purchased during sale, clearance, or promotional offers, unless they are damaged or defective.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos. After verification, we will arrange a replacement or refund if applicable.
4. Refund Process
• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original payment method within 5–7 business days.
• Shipping charges are non-refundable unless the return is due to our mistake.
5. Delivery
• Orders are processed after successful order confirmation.
• Delivery is completed within up to 7 business days across India, depending on your location and courier availability.
6. Contact Us
For any return or refund-related questions, please contact our customer support.
Brand: ZLIFORNIA
Website: https://zlifornia.com
Support Email: support@zlifornia.com